1. After receiving the product, you can enjoy a seven-day appreciation period (including holidays). The appreciation period is only for reference, viewing, or tasting.
2. Please take the initiative to contact us for replacement within seven days after receiving the goods; overdue will not be accepted. (Based on the date, it is calculated from the delivery record of the logistics company, and the day when the person or the consignee signs for the package)
Service time: Monday to Friday 10:00-17:00
Contact: ovalobjs@gmail.com
In order to protect the fairness and rights of buyers and sellers, please provide a complete and detailed unpacking video and photo defect descriptions. After the customer service confirms that it is a defective or wrong product, please keep the product packaging intact and send it together with the invoice (if there is an invoice). Shipping costs of returning would be paid by the buyer.
3. If the product has been worn close to the body, contacted with water, removed the tag, worn or used on tableware, or has peculiar smell (for example: perfume, body odor and smoke smell), no return or exchange will be provided.
4. Definition of defective products: stains that cannot be removed, serious parts falling off, abnormal damage. Definition of non-defective products: intentional damage and opening, unopened buttonholes, soiling within 0.5cm, color point, level error of ±2cm, fading, dyeing, damage, and water stains caused by improper washing, commodity It is different from the expected imagination, and the color difference from computer screens.
5. Personal and tableware products (such as ear piercing, ear clip-on, tableware, etc.) are not returned or exchanged based on hygiene and safety, and to protect the rights and interests of other customers.
